Pricing

One simple price

One plan for every organisation, with no limits on social story videos. Visitors never pay.

For organisations

£99 a year

Billed annually. That’s about £8.25 a month. Pay by card and cancel any time from your account.

Get started
  • Unlimited social story videos
  • Videos prepared to play well on every phone
  • A QR code and printable A4 poster for every story
  • Your own profile page, listed in search
  • Step-by-step guides and sensory notes
  • Views and QR scans for every story
  • Update stories and videos any time
  • Manage everything from your phone

For visitors

Free

Always. No account and nothing to download.

Find a place
  • Watch every story, full-screen
  • Read the steps and what’s good to know
  • Scan QR codes or search for places
  • Add it to your home screen like an app

Questions about pricing

How much does Knowing Before Going cost?

£99 a year for each organisation, billed annually. There is no limit on the number of social story videos you upload. Visitors never pay.

Is there a limit on videos or stories?

No. Your yearly fee covers unlimited social story videos, so you can make a story for every part of a visit and update them whenever things change.

How do we sign up and pay?

Create an account in the app, then pay by card through Stripe, a secure payment provider. It takes a few minutes and there is nothing to sign or post. You can start writing drafts straight away, and uploading videos and publishing open up as soon as you have paid.

Can we cancel?

Yes, at any time from your account, without needing to contact anyone. Your stories stay live until the end of the year you have paid for. After that they are hidden but kept, and if you subscribe again they come back with the same links and QR codes.

Do we get invoices and receipts?

Yes. You get a receipt by email after each payment, and you can download every invoice from the billing page in your account. You can add your VAT number when you pay, and it will appear on your invoices.

All questions and answers

Help your visitors know what to expect